Free Express Delivery

Your shopping experience now made better with free shipping for any orders with a minimum purchase.

Easy Tracking

Track your order seamlessly as it makes its way to you with up-to-date tracking details.

Worldwide Shipping

We ship internationally to over 50 countries, now you can shop with us safely from almost any part of the world.

tax and duty fee
Taxes & Duties Covered

Sit back and enjoy even more savings as all import charges on your parcels will be borne 100% by us.

Frequently Asked Question

  1. Go to our official store here.
  2. Add your desired item(s) into the cart.
  3. To view your items, click on the ‘Cart’ icon located at the upper right corner of the page.
  4. Click on ‘Add To Cart’ and your order summary will appear for your review.
  5. At ‘Checkout’, fill in your details and Payment Option (Bank Transfer, Direct Deposit Over ATM Machine/Counter, Credit and Debit Card Payments, PayPal or E-Wallet) then click on ‘Confirm Your Order’ to proceed with the payment.

Successful Orders:
– You will receive an Order Acknowledgement email to confirm your order shortly after you have successfully placed your order.

Unsuccessful Orders:
– In case your payment is not successful, you will receive a Payment Failure Notification to inform you that your payment has failed and would suggest alternative payment methods that are available.

To track and check the status of your order, please click on ‘Trace Shipment’ attached in the Shipping Notification email.

You may also visit ‘My Account’ and click on ‘Orders’ to check the status.

Please note that you need to be registered and logged into your account to view your online orders. Orders will not appear under ‘My Account’ if you checked out as a guest.

All orders are processed on business days: Monday – Friday, excluding Public Holidays.

Orders placed over the weekend will be processed the following working week and may take up to 7 working days to be delivered.

For international shipping, delivery will take approximately 1-14 business days.

For the latest updates, refer to the tracking information in your Shipping Notification email or check “Active Order Status” in [My Order].

Changes Before Order Processing

As long as your order status displays as “Verifying Payment” in your Wellness Club account, you can update your contact information or delivery address.

However, once the status updates to “To Ship”, kindly contact our customer support team at support@govitalhealth.com

To update your order details before it is processed:
1. Log in to The Wellness Club account.
2. Go to “Active Order Status” under your account dashboard.
3. Select the order you want to edit and update your contact or address details.
4. Save your changes before the parcel is dispatched.

Shop worry-free, while we take care of the rest!

At Go Vital Health, we aim to provide high quality and well-protected packing with every order safely delivered right to your doorstep.

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